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Plus
- Welcome package for new players
- Site compatible with multiple devices
- Rewarding loyalty program
- User-friendly interface
- Over two decades of experience
- Host to top software providers
- Live chat available seven days a week
Minus
- No bonuses or promos for returning players
- Mobile app not available
- No telephone support
Details
Summary
CasinoLuck was launched by Aspire Global International, a software company owned by ASG Technologies Ltd., in 1999. Given its two decades worth of experience, this Irish-theme casino has established a solid reputation in the online gambling community. Any site that has survived since the advent of online casinos must be doing something right, so I put it upon myself to see what that something is. Please read on for an extensive review of all this online casino has to offer.
New users at CasinoLuck are welcomed with a decent welcome bonus to give them a head start. Experienced players will also be pleased to learn that the casino has a seasoned collection of games by top developers. The casino also holds dual licensing issued by the Malta Gaming Authority (MGA) and the UK Gambling Commission – two of the strictest regulatory bodies in the gambling industry. This further solidifies that CasinoLuck is a trustworthy and reputable online casino site.
CasinoLuck offers multiple channels for customer support, responsible gambling tools and features for problem gamblers, transparent and fair terms and conditions, safe and convenient payment methods, and a loyalty program with special benefits.
FAQ
What types of games are available at CasinoLuck?
CasinoLuck features games of different categories, such as slots, table games, scratchcards, live casino games, jackpots, etc.
Is CasinoLuck safe?
Yes. CasinoLuck is a safe and legitimate online gambling platform owned by Aspire Global International and licensed by accredited licensing jurisdictions – Malta Gaming Authority and UK Gambling Commission.
How can I create an account at CasinoLuck?
The registration process at CasinoLuck is straightforward. Clicking on the ‘JOIN’ tab, you’ll just have to follow the on-screen instructions and provide all the required information. This may include your name, e-mail, gender, address, postal code, date of birth, etc.
What is the maximum withdrawal limit at CasinoLuck?
The maximum withdrawal amount at CasinoLuck is set to €/$7,000 per month. However, depending on your loyalty status, this amount can vary.
What welcome bonus is offered by CainoLuck?
New players at CasinoLuck can claim a welcome bonus which comes in the form of a 100% match-up bonus of up to $/€150 + 150 free spins on a specified slot machine.
Wagering Requirements
Welcome Bonus: 100% up to €150 + 150 FS
Wagering Requirement: 35x
Max. Bet: €5
Min. Deposit: €10
Responsible Gaming
Bonuses
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After creating a new account at the CasinoLuck site, you will be able to get your hands on their juicy welcome package offer that’s worth 100% up to $/€150 + 150 free spins on the Book of Dead slot machines by Play’n GO.
You’ll have to make an initial deposit of $/€20 or higher to activate this bonus. Once you’ve deposited the qualifying amount, you will receive this bonus instantly. This match deposit bonus entails that you will receive double the amount you used to trigger it. For instance, if you deposit $/€50, you will get $/€50 free. This means you will have a total of $/€100 to play real money games.
The deposit bonus amount or the winnings earned from the free spins aren’t directly withdrawable. In the interests of fair gaming, you’ll have to wager the sum of the welcome bonus a minimum of 35 times before cashing out any winnings. These wagering requirements must be satisfied within 21 days of the bonus’s activation, or else the bonus and the winnings earned from it will be void.
In contrast, the free spins incorporated in this new player bonus must be used within one day from when the bonus was credited. Unused free spins will be withdrawn from the account after that.
Bonus Offers
CasinoLuck also offers regular promotions and bonuses to keep their returning players content. These include seasonal promos, holiday-themed promos, and other promos that tend to change from time to time. At the time of this review, there weren’t any ongoing bonus offers for regulars under the site’s promotion section. However, according to many reports, the casino plans to update its list of promos soon.
Loyalty Program
CasinoLuck features a loyalty program that consists of seven loyalty levels – New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige. Each of these levels comes with varying bonuses and perks, which improve as you make your way up the ranks.
You’ll have to accumulate a specific number of reward points to upgrade your status to a higher one. You’ll have to wager on real money games to earn these points. For every $40 you wager, you will receive one reward point. So, as the number of points you’ve earned grows, so does your loyalty level. However, you can only upgrade to the Premium and Prestige loyalty levels by invitation only.
New players are added to this program as soon as they register for an account at the site and start at the very first level – ‘New Member’ – and therefore require no loyalty points. The requirements for the remaining levels are given below:
| Loyalty Level | Points Required To Unlock Level |
|---|---|
| New Member | 0 |
| Bronze | 10 |
| Silver | 60 |
| Gold | 350 |
| Platinum | 1000 |
| Premium | Exclusive Level by Personal Invitation |
| Prestige | Exclusive Level by Personal Invitation |
You can also trade in your collected loyalty points in exchange for real money. Each loyalty level comes with a unique redemption rate. For example, as a member of the Gold level, you can cash in 25 points to redeem €1, whereas Prestige requires only 15 points.
The exclusive benefits provided to members of CasinoLuck’s loyalty program include welcome packages (bonus money, cashback offers, etc.), fast cashouts, free spins, a birthday bonus, higher deposit and withdrawal limits, a personal account manager, personalized offers, and monthly cashback.
Payment Methods
Payments at CasinoLuck, whether you are depositing funds or withdrawing wins, are straightforward to use for all players. Regardless of where you are in the world and your currency, you will find a payment alternative that molds to your preferences. These banking options are offered in different categories, such as traditional solutions, instant banking, mobile payment systems, and e-wallets.
As is the norm in most online casinos, deposits at CasinoLuck casino are processed instantly. All you’ll need to do is sign-up for an account and visit the casino’s wallet/cashier section. There, you will have to select a payment method, provide all the relevant details for the method, and specify the amount you want to deposit. Once you’ve verified the transaction of funds, your account will be credited before you know it.
Here are some of the payment solutions supported by CasinoLuck for deposits:
– VISA – MasterCard – Neteller – Skrill – AstroPay – ecoPayz.
CasinoLuck prioritizes its users’ security over everything else. For this purpose, it utilizes industry-standard encryption technology to prevent unauthorized access to your personal and banking details. CasinoLuck’s impenetrable security also ensures that you can make your transactions effortlessly and focus your attention on playing the games and enjoying the experience.
The currencies accepted at the casino include CAD, AUD, NZD, SEK, EUR, GBP, PEN, KR, and CLP.
Withdrawal Process
The minimum amount of money you can withdraw at a time in CasinoLuck is €/$10, while the maximum limit is capped at €/$7,000 per month. However, members of the loyalty program are subjected to special privileges that provide them with higher withdrawal limits.
Duration of the Withdrawal Process
The processing time for payments is typically between three to six days. Still, withdrawing using Visa as a preferred payment option can take up to eight working days to complete. Once withdrawals are processed, it may take additional days for the funds to reflect in your bank account. This time frame mainly depends on the payment solution you have opted to utilize. Remember that casino players from the UK can’t make any payments using credit cards since only debit cards are accepted.
I would always advise using the same method to withdraw as you used to make a deposit. This is because you want to avoid anything being flagged up as suspicious. The likelihood of receiving your money is unlikely to be jeopardized, but this might cause delays.
Registration Process
With CasinoLuck’s beginner-friendly user interface, you’ll be able to create an account at the site in a few simple steps. The instructions are as follows:
– Visit the CasinoLuck site.
– Locate the green “JOIN” tab at the page’s header and click on it.
– A pop-up will appear where you must enter a valid e-mail, username, and password.
– You must provide your full name, gender, date of birth, currency, address, city, zip code, and mobile number.
– Enter a bonus code (optional) and check the boxes to confirm that you are of legal gambling age (18 and higher) and agree with the casino’s terms and privacy policy.
– Click on “OPEN ACCOUNT” to create your casino account.
Verification Process
In compliance with the conditions of CasinoLuck’s gambling licenses and with any AML and KYC legislation, the casino has set up an account verification process that must be completed before you can have unrestricted access to the site offerings. This means that you won’t be able to withdraw your winnings unless you have verified your account.
This procedure will be carried out when you transfer funds into your account and will require you to submit certain documents such as proof of ID (ID card, passport, driver’s license), proof of residence (utility bill), and proof of ownership of the chosen payment method.
If you fail to provide satisfactory evidence within five days of the casino request, your account will be closed, resulting in any winnings being forfeited and the withdrawals returned to the account from where the cash was deposited. There is still a great chance you will be able to get your winnings into your bank account eventually, but please avoid this, as it is a real headache.
Support
CasinoLuck features an informative FAQ section that covers various topics. So, if your answer is more on the general side, you’ll be able to find the solution to your queries through the FAQ. If not, you can contact CasinoLuck’s professional and highly qualified team of support agents.
The customer support team is available to assist you seven days a week from 8 am to 12:00 am CET and can be reached via multiple channels, including live chat and e-mail support. While the former would be best for urgent issues, the latter would be helpful when your problem doesn’t require immediate attention.
Mobile Version
CasinoLuck provides a convenient means of gambling with real money whenever you are on the go and wherever you may be. This has been made possible since the casino’s site is optimized to operate on various mobile devices – smartphones and tablets – with an IOS or Android operating system. You do not have to install any CasinoLuck app since the site is instantly accessible through standard mobile web browsers.
First Impression and Design
CasinoLuck has a minimalistic and straight-to-the-point site layout and design. As soon as you land on the casino site, you’ll be greeted by a huge animated banner that displays ongoing promotions. At the top right of the page, you will find shortcuts to the Casino, Live Casino, and Scratchcards. While the hamburger menu on the top left corner allows you access to the Promotions, Exclusive Club, and Language options.
Meanwhile, the site’s footer contains information regarding CasinoLuck’s licensing, terms and bonus policy, news, payment methods, and more. Overall, the site’s interface offers intuitive navigation that allows you access to all the fundamental features in just a click.
Game Selection
CasinoLuck is home to a fantastic gaming library with a seasoned collection of games by top software providers. These games cover various categories, including slots, table games, jackpots, live dealer games, etc., making CasinoLuck a gambling one-stop-shop for players with different tastes and goals. Along with popular titles, you’ll also get a chance to try out your luck on the newest releases that are being added to CasinoLuck’s lobby as we speak.
If you are a newbie, it is highly likely that you aren’t familiar with the rules of certain games and therefore are vary of them. In such situations, you can play the demo/free version of the games free of risk. If a game is to your liking, you can proceed by wagering real money on them.
Since CasinoLuck collaborates with various software studios, you will come across popular titles powered by industry giants. These include Pragmatic Play, NetEnt, Evolution Gaming, Betsoft, Play’n GO, Big Time Gaming, Blueprint Gaming, iSoftbet, Quickspin, Nyx Interactive, and Light and Wonder.
Instead of sifting through the entire collection of games to find a specific title, you can simply use the search bar or browse the different game categories conveniently provided by CasinoLuck under the ‘CASINO’ section.
CasinoLuck Top Games – CasinoLuck does not offer a dedicated section for its top games. However, this does not mean that no popular titles are featured on the site. In fact, you’ll find a wide range of some of the most sought-after games in the industry, such as Book of Dead, Gold Blitz, Reactoonz, Immortal Romance, Moon Princess, and Bonanza, among others.
Slots – Online slots are what dominate the majority of CasinoLuck’s game selections. These games come in different variants, such as video slots, jackpots, megaways, classic fruit machines, and slots with a varying number of reels. Each of these titles features a unique theme, an immersive storyline, excellent audio and video quality, exceptional functionality and mechanics, and exciting in-game bonuses.
Legacy of Dead, Thunderstruck II, Buffalo King, Rainbow Charns, Rich Wilde and the Amulet of Dead, Wanted Dead or Wild, and Wolf Gold are among the most popular slot titles featured on the CasinoLuck site.
Live Casino Games – Casino Luck is fully stocked with over a hundred live dealer games, which makes for an immersive and thrilling experience. The games are mainly sourced from Evolution Gaming. They include live versions of different table games, ranging from roulette and baccarat to blackjack and even some poker titles, along with game shows. They also feature special benefits like live chat, incredible visual effects, higher and lower table limits, and much more.
Jackpots – Jackpots are a popular game category among casino players considering the hefty cash prizes they bring with them. Fans of this game genre can find hundreds of jackpot titles under CasinoLuck’s dedicated jackpot section. Some titles available on the site include El Paso Gunfight, Mental, Wolf Gold, Forest Fortune, Nordic Fire, Lady Luck, Mayan Fire, Buffalo King, Bonnie and Clyde, and Great Rhino.
